Monday, August 4, 2008 ; 8:17 PM
Our Ref: 2008/Jul/1819 Toll-free: 1800-287 2727 Mainline: 6284-8866 Fax: 6282-5204 Website: 22/07/2008 WITHOUT PREJUDICE <--- MY ASS YOU SLOWLY WAITMr Angprimal_soul@hotmail.comDear Mr AngFeedback on incident on Service 78Please refer to your above feedback to LTA and my colleague, Ms Cynthia Wong's subsequent telephone conversation with you on 21 July 08. We are sorry for the tardiness in handling your feedback.We regret to learn of your unpleasant encounter when you travelled on Service 78. Please accept our apologies for the incident. We hope you are alright now. As a public transit operator, we wish to assure you that passenger safety is a priority at SBS Transit. We are currently in the midst of investigation into the matter. In the course of investigation, our Officer may contact you directly if we need additional information to assist us in the investigation.For claiming for the expenses arising out of this incident, please submit your claims with all the supporting documents to : SBS Transit Ltd Group Claims Unit205 Braddell Road Singapore 579701 You may also fax it to : 6383 7626 for their consideration; based on the merits of the case.Thank you for bringing this matter to our attention. Yours sincerelyKwong Kum Foong (Ms)for Assistant Vice PresidentCorporate CommunicationsSBS Transit Ltdcc : Nazir_AHMAD@lta.gov.sg - Fyi, pls.FCUK SBS LA! How about sending a cheque to my house address or 10 years FREE concession bus + mrt or both.Fcking cb earn so much compensate me my 30 bucks only. Fish you SBS kiam siap company. It's NOT ENOUGH !I'm gonna pick on SBS today onwards. Fish you people one by one.
